The Paperless war in business

During the post-recession years, we noticed some retrenchment on the use of outsourced services, but as volumes from once more, it looks like users will spend more in all areas. Given the relative popularity of automated, it is interesting that the Finace department in general is likely to have strong reservations.


Senior executives seem surprisingly open on the whole, and 11% of our respondents live in very forward thinking organizations where everyone is keen on be rid of paper.

Faster customer response tops the list of benefits, whether those customers are other internal departments and staff, or external customers and supplies. Better monitoring and visibility of status and workload is a key for process managers and supervisors, helping to smooth workloads, and spot identify backlogs. Sadly, although not unsurprisingly, social responsibility and reduced consumption of paper, materials and transport is rated lowest on the benefit scale, reinforcing the fact that the productivity and service benefits of paper-free processes are a stronger imperative than the paperless office.

The paperless war is on-going. Successes have been achieved on a number of fronts. Paper in the office is decreasing and more organizations are adopting paper-free processes. Leadership and direction from above have been lacking, and there are still a few pockets of resistance.

To meet the changing expectations of customers and staff, organizations need to be responsive, agile and efficient. For example iWorkflow, iCapture, iView, iSign, iPDF

Keywords: Ap automation benefits, as400 print to pdf, paper form processing